Subprocessors
Last updated: October 2026
LogTide Cloud, operated by Solture S.R.L., uses the third parties below to deliver the service. This list is referenced by the Data Processing Agreement. Self-hosted deployments do not use any of them.
| Name | Purpose | Location | Transfer basis |
|---|---|---|---|
| OVH SAS | Infrastructure hosting for the cloud service, including storage of customer log data | 2 rue Kellermann, 59100 Roubaix, France. Data center: Strasbourg (SBG), France. | No transfer outside the EEA |
| Stripe Payments Europe, Ltd. | Payment processing, subscriptions, invoicing and tax calculation. Receives billing details only, never log data. | Dublin, Ireland (EU). Stripe Payments Europe, Ltd. is the contracting entity. | Any transfer to Stripe, Inc. (USA) relies on the EU-U.S. Data Privacy Framework and the Standard Contractual Clauses |
Transactional email (account messages, alert notifications and billing notices) is operated by LogTide itself and does not use a third-party email provider.
Changes to this list
We notify customers by email or through the Service at least 30 days before adding or replacing a subprocessor, as described in section 7 of the DPA. To object, contact [email protected].
Contact
- Email: [email protected]